Crystal Rasa has over 20 years of procurement and supply chain experience that began in the interior design and hospitality industries. Her passion for procurement and the supply chain began while obtaining her Bachelor of Design degree and led to her earning a Certified Supply Chain Management Professional (CSCMP) accreditation. Since joining IKEA Canada in 2019 as Customer Fulfilment Sourcing Manager, Crystal has expanded her focus to include sustainable and zero-emission transport practices and she is supporting the organization achieve its goal of achieving zero emissions from home deliveries by 2025. IKEA Canada, together with its Service Provider Partners, commenced the first deliveries with electric vehicles in December 2021. Currently, Crystal is managing a portfolio of Final Mile and Parcel delivery service contracts with coast-to-coast coverage.